Comments on: Seagate 1TB and 1.5 TB models failing at alarming rate http://www.bluescreenofdeath.org/?p=91 Bloggings of a Technology Enthusiast Thu, 12 Nov 2009 16:14:07 +0000 hourly 1 http://wordpress.org/?v=3.0 By: T. M. http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-195 T. M. Sat, 17 Oct 2009 22:43:32 +0000 http://www.bluescreenofdeath.org/?p=91#comment-195 I own nine seagate hd's and all are Baracuda 7200.11 a few other laptop seagate drives. I have had to return two in the last couple months and one of the "certified repaired" drives they sent me just failed. It costs me about $12 in shipping costs alone besides the time lost discovering the issue to it's final resolution. I have become very concerned about this issue and like others plan on switching to another brand at the best opportunity. I have been using seagate drives for ever a decade now and in the past couple years I have replaced more drives than the last eight combined. I try to keep up with backing up my data but can imagine the nightmare these issues are causing for lay computer users who cannot diagnose these issues let alone backup or reinstall a hard drive. I am not a fan of class action lawsuits since you lawyers get rich while the users get pennies on the dollar. What would help is a lawsuit that forced seagate to replace failed hard drives at their own expense paying for shipping to and from the end user as well as forcing them to send the end user a brand new hard drive with a brand new warranty as recompense for their miserable failure. I own nine seagate hd’s and all are Baracuda 7200.11 a few other laptop seagate drives. I have had to return two in the last couple months and one of the “certified repaired” drives they sent me just failed. It costs me about $12 in shipping costs alone besides the time lost discovering the issue to it’s final resolution. I have become very concerned about this issue and like others plan on switching to another brand at the best opportunity. I have been using seagate drives for ever a decade now and in the past couple years I have replaced more drives than the last eight combined. I try to keep up with backing up my data but can imagine the nightmare these issues are causing for lay computer users who cannot diagnose these issues let alone backup or reinstall a hard drive. I am not a fan of class action lawsuits since you lawyers get rich while the users get pennies on the dollar. What would help is a lawsuit that forced seagate to replace failed hard drives at their own expense paying for shipping to and from the end user as well as forcing them to send the end user a brand new hard drive with a brand new warranty as recompense for their miserable failure.

]]> By: greg http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-182 greg Tue, 11 Aug 2009 20:13:09 +0000 http://www.bluescreenofdeath.org/?p=91#comment-182 i have the exact same problem you describe, a 7200.11 1.5tb drive used on Ubuntu Linux. Purchased in April 2009, the first drive was installed for only 60 days and then started clicking a lot. then pausing during media playback, then failing. They said it was not a firmware issue as i was already at the latest version. Replacement drive installed on July 7th (they gave me a refurbished unit). The new drive worked for about 25 days with no issues and then started the same clicking problems and also boot failure. Ran the Seatools for dos and it found no problems but the test stalled and restarted 5 times before it said "all is well" The second replacement drive is on the way now but from what i read here i don't expect much. it is amusing to note that the newer 7200.12 drives do not have a 1.5 TB version yet. so, assuming i end up throwing out this drive and getting another brand, what's good in the 1.5tb range? i have the exact same problem you describe, a 7200.11 1.5tb drive used on Ubuntu Linux. Purchased in April 2009, the first drive was installed for only 60 days and then started clicking a lot. then pausing during media playback, then failing. They said it was not a firmware issue as i was already at the latest version. Replacement drive installed on July 7th (they gave me a refurbished unit). The new drive worked for about 25 days with no issues and then started the same clicking problems and also boot failure. Ran the Seatools for dos and it found no problems but the test stalled and restarted 5 times before it said “all is well” The second replacement drive is on the way now but from what i read here i don’t expect much.

it is amusing to note that the newer 7200.12 drives do not have a 1.5 TB version yet. so, assuming i end up throwing out this drive and getting another brand, what’s good in the 1.5tb range?

]]> By: Dave T http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-181 Dave T Mon, 10 Aug 2009 19:13:50 +0000 http://www.bluescreenofdeath.org/?p=91#comment-181 Small claims may be a better choice. Class action suits rarely have a significant benefit to class members. In any case, here's the response I got: We have concluded our investigation into this matter. We are not moving forward with this law suit. Thank you, Kris Lara Case Development KABATECK| BROWN| KELLNER| LLP 644 S. Figueroa St.| Los Angeles| CA| 90017 Small claims may be a better choice. Class action suits rarely have a significant benefit to class members. In any case, here’s the response I got:

We have concluded our investigation into this matter. We are not moving forward with this law suit.

Thank you,

Kris Lara
Case Development
KABATECK| BROWN| KELLNER| LLP
644 S. Figueroa St.| Los Angeles| CA| 90017

]]> By: Ryan G. http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-175 Ryan G. Sat, 08 Aug 2009 02:17:43 +0000 http://www.bluescreenofdeath.org/?p=91#comment-175 <blockquote cite="#commentbody-121"> <strong><a href="#comment-121" rel="nofollow">OutlandishTrendz</a> :</strong> I blame Maxtor for Seagate’s problems. </blockquote> What about Quantum? I know we can blame them somehow. Seriously though, I was working with a Seagate 1TB drive with "good" firmware preinstalled, and after transporting it by car, reasonably gently, it never spun up again. The owner of the drive has not yet been able to RMA it to Seagate. Not that it matters anyway, the drive causes the Silicon Image RAID BIOS for the ATI SB450 on a Sapphire motherboard to hang at boot up. Hot-plugging the drive after XP boots allows the drive to mount and work fine though.

OutlandishTrendz :
I blame Maxtor for Seagate’s problems.

What about Quantum? I know we can blame them somehow.

Seriously though, I was working with a Seagate 1TB drive with “good” firmware preinstalled, and after transporting it by car, reasonably gently, it never spun up again. The owner of the drive has not yet been able to RMA it to Seagate. Not that it matters anyway, the drive causes the Silicon Image RAID BIOS for the ATI SB450 on a Sapphire motherboard to hang at boot up. Hot-plugging the drive after XP boots allows the drive to mount and work fine though.

]]> By: Ryan Price http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-174 Ryan Price Fri, 07 Aug 2009 20:27:24 +0000 http://www.bluescreenofdeath.org/?p=91#comment-174 William nice find... this is definitely it something that needs to be discussed. I will add this to the frontpage. William nice find… this is definitely it something that needs to be discussed. I will add this to the frontpage.

]]> By: Arwine http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-173 Arwine Fri, 07 Aug 2009 20:04:49 +0000 http://www.bluescreenofdeath.org/?p=91#comment-173 We had three 7200.12's @ work and all failed within two months :-( We had three 7200.12′s @ work and all failed within two months :-(

]]> By: William http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-170 William Fri, 07 Aug 2009 16:37:36 +0000 http://www.bluescreenofdeath.org/?p=91#comment-170 <a href="#comment-122" rel="nofollow">@Kevin Kelly </a> What you mean this? http://www.kbklawfirm.com/seagate/index.php @Kevin Kelly
What you mean this? http://www.kbklawfirm.com/seagate/index.php

]]> By: Ryan Price http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-123 Ryan Price Fri, 31 Jul 2009 13:24:18 +0000 http://www.bluescreenofdeath.org/?p=91#comment-123 Kevin, in any class action lawsuit you have to get others to collectively go in and sue for selling faulty hardware and shipping our 'repaired' failed drives. I'm sure it would win in court considering seagate knows the issues exist but refuse to rectify the problem by sending those affected the new non affected 7200.12 drives. Kevin, in any class action lawsuit you have to get others to collectively go in and sue for selling faulty hardware and shipping our ‘repaired’ failed drives. I’m sure it would win in court considering seagate knows the issues exist but refuse to rectify the problem by sending those affected the new non affected 7200.12 drives.

]]> By: Kevin Kelly http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-122 Kevin Kelly Fri, 31 Jul 2009 04:34:43 +0000 http://www.bluescreenofdeath.org/?p=91#comment-122 Seriously, how do we sue these jerks? Seriously, how do we sue these jerks?

]]> By: OutlandishTrendz http://www.bluescreenofdeath.org/?p=91&cpage=1#comment-121 OutlandishTrendz Sun, 26 Jul 2009 05:08:14 +0000 http://www.bluescreenofdeath.org/?p=91#comment-121 I blame Maxtor for Seagate's problems. I blame Maxtor for Seagate’s problems.

]]>